support@marascan.comWe usually reply within a few business days.
Email support1Reporting a bug
To help us fix it quickly, please include:
- Your iPhone model and iOS version.
- The MaraScan version, shown on the main screen under the Capture selector.
- What you were doing, what you expected and what happened instead.
- A screenshot or screen recording, if you can.
2Frequently asked questions
Which iPhones are supported?
MaraScan works on iPhones with a TrueDepth front camera. LiDAR scanning is available on models with the LiDAR scanner (Pro models).
Where are my scans stored?
On your iPhone, inside the app. Nothing is uploaded to our servers. See the Privacy Policy for details.
How do I move a model to my computer?
Use the export option in the app and send the file to Files, AirDrop, Mail or any other app on your iPhone.
How do I delete my data?
Delete individual scans from the app, or delete the app to remove all of its data from your device.
How do I manage or cancel a subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions. Cancelling stops the next renewal; you keep access until the end of the current period.
I changed iPhone. How do I restore my purchases?
Sign in with the same Apple Account, open MaraScan and use Restore Purchases in the app.